AI lead intake and routing
Enquiries read, classified, and routed before anyone opens the inbox.
- Price
- From $4,500
- Timeline
- About 3 weeks
- Scope
- Fixed, in writing
Sound familiar?
- Enquiries arrive as unstructured email and form submissions.
- Someone has to read every one, work out what it is, and forward it manually.
- Response times slip into days, and the good leads go cold first.
- Nobody can tell you how many enquiries came in last month, or what they were about.
What you get instead
An AI agent reads each enquiry, classifies intent and urgency, routes it to the right person or channel, and posts a structured summary instead of a raw forward. Low-confidence cases go to a human queue rather than being guessed at.
What's included
- Parsing of email and web-form submissions
- Intent and urgency classification tuned to your business
- Routing rules written and owned by a human, not the model
- A review queue for anything the system isn't confident about
- Structured summaries posted to Slack, email, or your CRM
- Reporting on volume and category
- Source code, documentation, and a recorded walkthrough
- 60 days of support after launch
What's not
Stated up front so there are no surprises later. Anything here can be added — it just gets scoped and priced separately.
- Model and API usage costs (billed to you at cost, typically modest)
- A CRM, if you don't already have one
- Automated replies to customers unless explicitly scoped
- Integrations not identified during scoping
What we'll ask you first
No code is written until the problem is understood and the scope is agreed. These are the questions that shape the build.
- 1What starts the process — an email, a form, a phone call?
- 2What decision is the automation making, and what are the possible outcomes?
- 3How often is a human wrong at this today?
- 4What should happen when the system isn't confident — queue it, take a safe default, or escalate?
Is this a good fit?
You get enough enquiries that sorting them is a real job, and they're varied enough that a simple rule wouldn't work. Under roughly twenty a week, a person is still cheaper — and we'll tell you so.
Start with a call.
Thirty minutes, free, no obligation. You'll leave with a clear view of what this would take — whether or not you work with us.
Start a project